Compliments and Client Concerns
At the Lady Dunn Health Centre, Dubreuilville Medical Centre and Missanabie Nursing Station, our staff and volunteers strive to provide excellent health care for every one, every day. Please provide feedback as to the care you or your loved one has received at the Lady Dunn Health Centre.
Your feedback is appreciated.
Compliments
Did a staff member or volunteer make your visit at the Lady Dunn Health Centre memorable? Please let us know!
Coordinator of Quality & Risk
Phone: 705-856-2335 ext. 3219
Fax: 705-856-7533
Email: feedback@ldhc.com
The Client Concern Process
A concern may be submitted by the client directly or on behalf of the client by a family member, friend, health care provider or Lady Dunn Health Centre employee.
If you have a concern, we want to resolve it as soon as possible:
- Communicate all client concerns with the associated department, where possible.
- If the concern cannot be resolved, it can be forwarded in writing to the Chief Executive Officer.
Please request a form express your concern:
Once completed, please submit in any of our suggestion boxes located throughout our establishment. Alternatively you may email or mail your concern to us:
Email to: kogilvie@ldhc.com
Mail to:
Kadean Ogilvie
Lady Dunn Health Centre
17 Government Road
Wawa, ON P0S 1K0
Any written concerns will receive a status update within 5 business days of receiving the complaint.
Chief Executive Officer
Kadean Ogilvie
Phone: 705-856-2335 ext. 3215
Fax: 705-856-7533
E-mail: kogilvie@ldhc.com