Strategic Plan
2022-2027 Lady Dunn Health Centre Strategic Plan (» Email us for a copy)
A Message from Lady Dunn Health Centre's Board Chair and CEO
We are pleased to present the Lady Dunn Health Centre’s Strategic Plan 2022-2027. The strategic plan provides a road map of how the organization will accomplish its mission and continually strive towards attaining the vision over the next five years.
Championed by a steering committee, the development of the new strategic plan began with inspiration from the communities that we serve. This plan has been brought to life from a review of the previous plan where successes and opportunities for continued growth were identified to enhance healthcare across North Algoma.
The planning process involved engagement of patients and their families, staff, physicians, industry partners, health system stakeholder as well as our francophone and indigenous partners; engagement throughout the planning years will be ongoing. The current health care landscape is complex; thus the plan is designed to be responsive as Ontario moves towards full health system transformation.
The themes within our plan are quality improvement within our system, strengthening of our organization, maintaining and seeking collaborative partnerships all while sustaining our financial resolve. We will create access, work to improve care coordination and experience as we partner with the Algoma Ontario Health Team and ensure that the decisions that we make today enable sustainability for the future. Our Strategic Plan 2022 – 2027 describes where we want to go and how we expect to get there.
Please join us on the journey of achieving our vision;
Excellent health care for every one, every day.
Sincerely,
Danette Mathias
​Board Chair, Board of Directors
Kadean Ogilvie
CEO
Who We Are
The LDHC located in Wawa, Ontario on the north east shore of Lake Superior is a state of the art multi service facility. We serve a total catchment population of approximately 4,300 residents which includes the communities and surrounding areas of Dubreuilville, Hawk Junction, Michipicoten First Nation, Missanabie, Wawaand White River. Other services on site which operate as separate entities are the Wawa Family Health Team, NELHIN Home and Community Care and the Paramedic Services of Algoma.
Programs, Services & Affiliation
- Acute Care (10 beds)
- Respite Care (2 beds)
- 24/7 Emergency Department
- Virtual Critical Care
- Cancer Care
- Out Patient Laboratory Services
- North Algoma Diabetes Education
- Foot Care
- Dietitian Services
- Long Term Care (16 beds)
- Physiotherapy
- Ontario Telemedicine Network
- Diagnostic Imaging
- North Algoma Counselling Services
- Nurse Practitioner Program
- Surgical Day Services
- Visiting Specialist Program
- Palliative Suite and Program
- LDHC Auxiliary
- LDHC Foundation
- Dubreuilville Nursing Station
- Missanabie Visiting Nurse Practitioner Program
Our Mission, Vision and Values
Vision Statement
Excellent health carefor every one, every day.
Mission Statement
To provideour communities with high quality health services.
Our Values
Values are the standards that influenceevery aspect of our lives and provide direction to decisions made by our organization.
Respect: We value the dignity and uniqueness of every individual. We demonstrate fairness and consistency in our interactions.
Trust: We value reliability, dependability and are accountable for our actions.
Integrity: We value professional and ethical conduct. Honesty and openness are the hallmarks of the way we conduct our business.
Compassion: We respond to needs of others with empathy and concern.
Inclusiveness: We value people with diverse backgrounds, cultures, skills, beliefs and attitudes.
Strategic Directions and Goals
The strategic directions and their goals will be monitored regularly by the leadership team and Board of Directors. Progress will be reported to the communities we serve to sustain transparency and accountability. In addition, an environmental scan will be conducted annually to ensure that we are headed in the right direction.
Strategic Goal #1
Focus on quality in delivering our services
In focusing on quality we hold ourselves to the highest standards by ensuring that we deliver care based on evidence based best practices and by always putting clients first. To do this we will:
- Continuously improve and resource processes to ensure quality results.
- Implement and consistently apply quality standards and checks in delivering care while focusing on environmental stewardship.
- Deliver services to meet the linguistic and cultural needs of Francophones and Indigenous People as well as other diverse groups.
- Implement the ONE Project, partnering with regional health service providers to share a common health information system.
- Advance the scope of registered staff.
Strategic Goal #2
Create and Sustain Organizational Resilience
By increasing resilience, we increase our effectiveness and help to ensure our sustainability.
To do this we will:
- Continue to support staff members in creating a harmonious, safe and healthy work environment.
- Develop project management and change management methodologies to use consistently.
- Increase the capacity and engagement of organization leaders in developing, monitoring, and managing their budgets.
- Strengthen processes relating to recruitment, retention and succession planning.
- Expand on successes in clinical training to provide comprehensive training opportunities for all staff.
- Integrate technology in how we work in all areas.
Strategic Goal #3
Integrate and partner with others to better serve our communities
Through partnerships and collaboration, we lead and participate in the development of a high performing health care system locally, regionally and province wide.
To do this we will:
- Continue to develop our local campus of care and Ontario Health Team partnership.
- Seek out and participate in initiatives that will develop or enhance services to meet community needs.
- Partner with others in support of the mental health of our community.
- Communicate effectively with all stakeholders to ensure awareness of LDHC’s services, issues and shared opportunities.
- Showcase different staff roles.
- Explore opportunities for shared resources and roles.
Strategic Goal #4
Seek and Optimize Financial Resources
Through partnerships and collaboration we will lead and participate in the development of a high-performing health care system locally, regionally and province wide.
To do this we will:
- Capitalize on funded regional and Ministry opportunities as they arise (e.g. outpatient laboratory services, Meditech 6.1, Home and Community Care, LTC home expansion).
- Use performance indicators to support the allocation of resources.
- Identify and explore new revenue streams.
Email us at feedback@ldhc.com to share your thoughts on the Strategic Plan.