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Wednesday, April 25, 2018

Compliments and Client Concerns

At the Lady Dunn Health Centre, Dubreuilville Medical Centre and Missanabie Nursing Station, our staff and volunteers strive to provide excellent health care for every one, every day. Please provide feedback as to the care you or your loved one has received at the Lady Dunn Health Centre.

Your feedback is appreciated.

 
Compliments 

Did a staff member or volunteer make your visit at the Lady Dunn Health Centre memorable? Please let us know!

Coordinator of Quality & Risk
Phone: 705-856-2335 Ext. 3219
Fax: 705-856-7533
Email: feedback@ldhc.com

 
The Client Concern Process

A concern may be submitted by the client directly or on behalf of the client by a family member, friend, health care provider or Lady Dunn Health Centre employee.

If you have a concern, we want to resolve it as soon as possible:

  • Communicate all client concerns with the associated department, where possible.
  • If the concern cannot be resolved, it can be forwarded in writing to the Chief Executive Officer.

Please use the form below to express your concern. Once completed, please submit in any of our suggestion boxes located throughout our establishment, e-mail at kogilvie@ldhc.com or mail to:
                  Kadean Ogilvie-Pinter
                  Lady Dunn Health Centre
                  17 Government Road
                  Wawa, ON   P0S 1K0  

Any written concerns will receive a status update within 5 business days of receiving the complaint.

Chief Executive Officer & Director of Patient Care Services 
Kadean Ogilvie-Pinter  
Phone: 705-856-2335 Ext. 3217 
Fax: 705-856-7533
E-mail: kogilvie@ldhc.com

Concern Form - English
Formulaire de Préoccupation - Français

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